About this Episode

In this episode, we uncover one of Joyce's most unusual leadership tools—her famous paper plate journals. (Yes, we'll explain.) Over the years, Joyce captured hard-earned insights about what great HR really looks like, jotting them down on paper plates that became her personal leadership playbook.

Together, we revisit those notes as Joyce shares her practical "rules of the road" for HR professionals. Bob, seeing many of them for the first time, reacts in real time, sparking the kind of candid conversation listeners have come to expect.

These aren't theories you'll find in academic textbooks or the latest HR workshop. They're lessons forged through decades of experience—practical, timeless, and surprisingly relevant for anyone leading people today.

And why paper plates? Joyce discovered they were more durable, more portable, and far more coffee- and sweat-proof than a legal pad. Sometimes the best ideas begin in the most unexpected places.