Caution Ahead – Navigating the Perils of Adult Learning

Why does training too often miss the mark? This is the central question we take on in today’s podcast. Bob’nJoyce deconstruct the distinction between learning and training that is often confused with one another, or worse yet, considered the same. When you mix up one for the other, the bottom line, employee satisfaction, and customer service all suffer. If that doesn’t get your attention, nothing will.

Come on in, grab a snack, welcome!