Episode 103

Being a Good Boss


February 27th, 2023

14 mins 7 secs

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About this Episode

In this episode, Joyce shares a white paper, “Principles of Management” that she authored some thirty years ago. How have the things a good boss does stood the test of time?

Here’s a teaser on some principles we discussed:

• Never embarrass or humiliate anyone. Apologize if you do.
• When an associate is not living up to expectations, first look at what you are not doing.
• When you hit a trouble spot, pause, and get guidance.
• Recognize that you will never get it all right all the time. Pick your most important challenge, and work on it.

So come on in. Grab a snack. Welcome.