In this episode, Joyce shares a white paper, “Principles of Management” that she authored some thirty years ago. How have the things a good boss does stood the test of time?
Here’s a teaser on some principles we discussed:
• Never embarrass or humiliate anyone. Apologize if you do.
• When an associate is not living up to expectations, first look at what you are not doing.
• When you hit a trouble spot, pause, and get guidance.
• Recognize that you will never get it all right all the time. Pick your most important challenge, and work on it.
So come on in. Grab a snack. Welcome.